Master the EPIC Resolute Hospital Billing Test. Prepare with detailed flashcards and multiple-choice questions, each with helpful hints and comprehensive explanations. Ace your exam!

Multiple Choice

Which option writes off the late charges and creates no new claim?

When you need to remove a late charge without billing the patient again, the action to choose is the one that performs a write-off. A Late Charge Write-Off clears the late charge from the account and does not generate a new claim for that amount, keeping the patient balance accurate without extra billing steps. This is used when the late charge should not be billed or is no longer valid, so no new claim is created. The other options would not meet this goal. Adding a late charge would re-bill the amount and likely create a new claim. An Outstanding Claim status indicates an unresolved claim that’s still in process, not a write-off. Cash Management deals with handling payments and cash flow, not waiving or removing charges.

When you need to remove a late charge without billing the patient again, the action to choose is the one that performs a write-off. A Late Charge Write-Off clears the late charge from the account and does not generate a new claim for that amount, keeping the patient balance accurate without extra billing steps. This is used when the late charge should not be billed or is no longer valid, so no new claim is created.

The other options would not meet this goal. Adding a late charge would re-bill the amount and likely create a new claim. An Outstanding Claim status indicates an unresolved claim that’s still in process, not a write-off. Cash Management deals with handling payments and cash flow, not waiving or removing charges.