Late Charges occur when which event happens?

Payment and reason codes recorded.

Follow-up record sends HB HAR to WQ

Denial (Outstanding Claim)

Claim aging sends HB HAR to WQ

Late charges come from the aging of an account. When a balance becomes overdue and crosses the aging threshold, the system flags it and sends a HAR to the Work Queue to prompt follow-up. This escalation is what triggers the late charges being assessed and the need for action by staff.

The other events aren’t Related: recording a payment and its reason codes relates to payments already made; creating a follow-up record is a standard task to pursue collection but isn’t the aging-driven trigger for late charges; a denial on an outstanding claim is about denial status, not overdue flags.

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