Which error type occurs when end users leave out information or enter incorrect information?

• A. User Error (Claim Edit)
• B. Master File Error (Claim Edit)
• C. Late Replacement Claim
• D. Late Charge Claim

Answer: (A)

End-user data-entry mistakes that leave information out or enter incorrect details are categorized as a User Error in the Claim Edit process. When staff types in a claim—such as forgetting a required field, using an invalid date, miskeying a CPT or diagnosis code, or supplying mismatched patient or encounter data—the system’s claim edits flag the error. The fix is to complete or correct the data so the claim can pass the edits and proceed to adjudication. This differs from a Master File Error, which comes from inaccuracies stored in the master data (like payer or patient demographics) rather than what’s entered on the claim itself. Late Replacement Claim and Late Charge Claim concern timing or additional charges after submission, not missing or incorrect information entered during the initial claim entry.