Master the EPIC Resolute Hospital Billing Test. Prepare with detailed flashcards and multiple-choice questions, each with helpful hints and comprehensive explanations. Ace your exam!

Multiple Choice

How do charges and claims differ in hospital billing within Resolute?

In Resolute, the billing process starts by recording what was done for the patient as charges. Each service or item is logged with the appropriate service code (like CPT/HCPCS) and the amount billed. These charges represent the actual work done or products provided, and they form the granular pieces of the patient’s bill. A claim, on the other hand, is the formal request sent to the payer for reimbursement. It bundles one or more charges and adds the necessary payer-facing data: patient and provider details, dates of service, diagnosis codes (ICD-10-CM), modifiers, units, and other required information. The claim is the external request for payment, not the individual record of service itself. So the best description is that a charge records a service, while a claim requests payment for one or more charges with the appropriate codes and data. The other options mix up these roles—for example, a charge is not a patient complaint, a claim is not a payment by itself, and a charge is not a diagnosis or a procedure category.

In Resolute, the billing process starts by recording what was done for the patient as charges. Each service or item is logged with the appropriate service code (like CPT/HCPCS) and the amount billed. These charges represent the actual work done or products provided, and they form the granular pieces of the patient’s bill.

A claim, on the other hand, is the formal request sent to the payer for reimbursement. It bundles one or more charges and adds the necessary payer-facing data: patient and provider details, dates of service, diagnosis codes (ICD-10-CM), modifiers, units, and other required information. The claim is the external request for payment, not the individual record of service itself.

So the best description is that a charge records a service, while a claim requests payment for one or more charges with the appropriate codes and data. The other options mix up these roles—for example, a charge is not a patient complaint, a claim is not a payment by itself, and a charge is not a diagnosis or a procedure category.