All buckets start in this status. No communication

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Multiple Choice

All buckets start in this status. No communication

Buckets begin in the Created status, representing items that have just been added to the workflow and have not yet had any action or communication. The phrase “No communication” attached to this status signals that no outreach to the payer or internal follow-up has occurred yet. This is the starting point before work on the item begins. If it were in another state, you’d see activity already happening (Open), a decision to not bill (DNB), or the billing step completed (Billed).

Buckets begin in the Created status, representing items that have just been added to the workflow and have not yet had any action or communication. The phrase “No communication” attached to this status signals that no outreach to the payer or internal follow-up has occurred yet. This is the starting point before work on the item begins. If it were in another state, you’d see activity already happening (Open), a decision to not bill (DNB), or the billing step completed (Billed).

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